FAQ

You will find answers to the most common questions below.
Please use the contact form,  if you do not find what you are looking for.

• Install, update and uninstall
  - Install IE DownloadHelper
  - Update IE DownloadHelper
  - Uninstall IE Downloadhelper
• Using IE DownloadHelper
  - Download video from a website
  - IE DownloadHelper explained
  - Supported video websites
  - Playing video files
• Troubleshoot
  - Menu icon does not appear in statusbar
  - IE DownloadHelper does not detect videos
  - Status icon is gray