Privacy

We may store information about an IE DownloadHelper user under the following conditions:

During contact with us

The information stored is whatever we receive from and send to the user. This is done mainly to aid trouble-shooting by, for example, allowing us to quickly see what problem solutions we have already suggested.

When purchasing
The information stored is the information provided during ordering, as well as the license key that is issued and any payment tracking information.

When IE DownloadHelper contacts its servers
When IE DownloadHelper contacts its servers to retrieve updates, verify a license or send us user feedback, it will also send some or all of the following information:

•    The version of IE DownloadHelper being used.
•    A short hash of the system’s hardware configuration. This hash is virtually useless in determining what hardware is being used, and is only useful for determining if one system is different to another for licensing purposes.
•    A user id, computername and username, which are also used for licensing purposes
This information may be stored for the purposes of verifying that IE DownloadHelper registrations are not used on more than the purchased number of systems, and to ensure that the licensing is being granted when it should be.

Email Address Usage
IE DownloadHelper may communicate with registered users via email to send infrequent product update newsletters and promotional offers. If you do not want to receive communication from IE DownloadHelper, you can unsubscribe at any time following the instructions contained in any email received from IE DownloadHelper or by writing an opt-out request to IE DownloadHelper at info@ie-downloadhelper.com.

Policies Regarding Third Parties
Information provided to our staff will not be sold, rented or traded to any third party under any conditions.

Privacy Policy Changes
Any changes to the privacy policy will be posted here. If you have any further questions about our privacy practices (or anything else) please feel free to contact us.

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